Privacy Policy

At Timur Platinum Sdn. Bhd. (1424221-D), operating as Tymor Nail Beauty Care, we are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our premises, website, or contact us for our beauty and wellness services.

1. Information We Collect

We may collect the following information:

  • Personal Information
    • Full name
    • Phone number
    • Email address
  • Appointment Information
    • Booking details
    • Selected services (e.g. manicure, pedicure, facial, eyelash, waxing)
    • Appointment history
  • Payment Information
    • Payment details (processed securely via third-party providers)
  • Technical Information (if via website)
    • IP address
    • Browser type
    • Device information

2. How We Use Your Information

Your information is used for:

  • Managing appointments and bookings
  • Providing requested services
  • Communicating with you (confirmations, reminders, promotions)
  • Improving our services and customer experience
  • Processing payments securely
  • Compliance with legal obligations

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

  • Service providers (e.g. payment gateways, booking systems)
  • Legal authorities if required by law

4. Data Protection & Security

We take reasonable measures to protect your personal data, including:

  • Secure systems and data storage
  • Restricted access to authorized personnel only
  • Regular monitoring to prevent unauthorized access

However, no system is 100% secure, and we cannot guarantee absolute security.

5. Customer Consent

By using our services, you agree to:

  • The collection and use of your information as stated in this policy
  • Receiving communication related to your appointments or promotions

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)

7. Cookies (For Website Use)

If you visit our website, we may use cookies to:

  • Improve browsing experience
  • Analyze website traffic

You may disable cookies through your browser settings.

8. Third-Party Links

Our website or social media may contain links to third-party platforms. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Timur Platinum Sdn. Bhd. (1424221-D)
📍 L1-52, Wisma Central, Jalan Ampang, 50450 Kuala Lumpur
📞 016-333 9009
📧 Tymornailbeautycare@gmail.com